Privacy Policy

Wallacebet's Combined Privacy Policy

At Wallacebet, we are committed to maintaining the trust placed in us by our users ("you" or "your") regarding their personal data and online safety. This combined privacy policy outlines how we collect, store, use, protect, share, and disclose your information when you access or interact with our website, mobile app (the web-app model), services, features, content, and communications (collectively referred to as the "Services").

Data Collection

When you sign up for a Wallacebet account, we require certain personal data from you, which may include:

1. Contact Information: Name, email address, phone number, billing information.
2. Login Credentials: Passwords, usernames, and other authentication details.
3. KYC (Know Your Customer) Documents: Proof of identity, residence, age verification documents in accordance with our anti-money laundering policies.

We collect data about your use of the Services, including:

1. Gameplay Data: Information on games played, wins/losses, betting patterns.
2. Usage History: Logs of all actions taken within the Service, such as login events and feature usage.
3. Technical Data: Details about devices used to access our Services (e.g., operating system type, browser version).

Data Storage

Your data is stored in servers located in secure data centers with restricted physical and network access.

Data Usage

We use your personal and non-personal information:

1. To Provide Our Services: To fulfill account registration requirements.
2. For Marketing Purposes: Sending promotional emails, mobile notifications about new games, promotions or other relevant content.
3. Technical Support: Resolving user queries related to the Service functionality.

Data Protection

We implement a range of security measures:

1. SSL (Secure Sockets Layer) Encryption: Secure HTTPS protocol ensures all data is encrypted when transmitted.
2. Firewalls and DDoS Mitigation: We protect against hacking attempts and malicious activities.
3. Regular Backups: To prevent loss in case of any unforeseen events.

Data Sharing

Your information may be shared:

1. Within the Company Group: With other members of our corporate group, including affiliates and subsidiaries for internal business purposes such as fraud detection, market research, or new product development.
2. Third-Party Service Providers: For processing your transactions securely (e.g., payment processors like PayPal), hosting servers, data storage services, fraud prevention tools.

Your Rights

You have the right to:

1. Request Access: Be informed about personal data collected and its purpose.
2. Rectification/Erasure Request: To update or delete certain information that may be inaccurate or incomplete (subject to regulatory obligations).
3. Restriction of Processing: For users in EU countries, you can ask us not to process your data for a specified purpose.

Age Verification

We are committed to keeping our services accessible to those over 18 years old. In accordance with local regulations and policies against underage gambling, we use various tools (e.g., age verification software) to ensure all users are adults or have been verified as of legal age in their respective jurisdictions.

User Consent

By using the Services, you give your consent for us to collect, store and process any data submitted during sign-up, while interacting with our site and apps. If we need additional information from you (for example when withdrawing winnings), we will request explicit consent before processing your personal details further.

Changes in Policy

We reserve the right to update this privacy policy at any time as required by changing regulatory requirements or our evolving services. Changes will take effect upon posting, so please review regularly for updates.