Responsible gambling
Wallacebet is committed to providing a safe gaming environment for its players. We understand that problem gambling can be a serious issue, and we want to ensure that our customers have access to the tools they need to gamble responsibly.
Self-Exclusion
If you feel that your playing habits are becoming problematic or if you're experiencing difficulties managing your finances due to our games, please do not hesitate to contact us. We will work with you to find a solution and help you regain control over your gaming activities. If needed, we can also place you on an indefinite self-exclusion list.
Deposit Limits
To prevent excessive spending, we encourage all of our players to set deposit limits for their accounts. This feature allows you to restrict the amount that can be deposited into your account within a specified period (daily, weekly or monthly).
We want you to enjoy our games responsibly and manage your finances effectively. To help with this, please consider setting one of these limits:
- Daily Deposit Limit: Restricts the daily deposit amount.
- Weekly Deposit Limit: Sets a weekly limit on deposits made into your account.
- Monthly Deposit Limit: Establishes the maximum amount that can be deposited during any month.
Reality Checks
We recommend enabling reality checks to help you monitor and control your gaming. This feature sends periodic notifications reminding you about your remaining balance, how long you've been playing for, or other relevant details at intervals chosen by you (e.g., every 60 minutes).
Loss Limitations
If you're concerned that your losses may become excessive, consider setting a loss limit. You can restrict the amount you can lose over a specified time period to help keep your gaming under control.
Please note that these limits are in place for both deposit and loss management; you will have complete control over how much money goes into or comes out of your account within set parameters. This helps prevent financial difficulties due to excessive spending on our games.
Cool-Off Periods
In some cases, we may recommend a cooling-off period if it's clear that playing needs more time before continuing safely and responsibly again in future sessions without incident without feeling pressured by external factors like fear anxiety etc., so as not be tempted back into habits prior ones led problems associated within our platform use overall health well-being alongside maintaining trust between parties involved herein mentioned practices above effectively contributing positively overall customer experience satisfaction continually striving toward delivering exceptional user interaction experiences consistently meeting high expectations every individual enjoys engaging fully across platforms offered including sports book games casino sections etc.,
Seeking Help
If you need to address any issues related to your gaming habits or if you're struggling with problem gambling, please do not hesitate to seek help. Here are some resources that may be helpful:
GamCare: A UK-based charity providing confidential support and advice for individuals concerned about their betting, gaming, or other forms of addictive behaviour.
Gaming Therapy is a non-profit organisation dedicated to addressing problem gambling through one-to-one therapy sessions delivered remotely over internet.